Shipping Policy
Shipping is only available to the United Kingdom, including Northern Ireland. Orders will be despatched within 3 working days and will be delivered within 7 working days. Granted there are no logistical issues on Royal Mails behalf. Everyone will be kept up to date with any changes to delivery via email
Return and exchange
You are able to return items within 3 days of receiving the order if the item is not what you ordered and you can provide proof, and if there is no damage to the order you receive. (DO NOT TUMBLE DRY PRODUCT OR APPLY HEAT) only air dry, you can wash it as many times as you like.
We are a sole organisation based in the United Kingdom. Address for any returns is RM6 6PS. When you have sent a return let us know at WhiteVanguard01@outlook.com
What information we collect:
Names, email addresses, phone numbers and delivery addresses. The security of our supporters is a priority. This information is kept for 5 working days and deleted fully every single Saturday apart from emails as this is how we will communicate with customers and supporters.
How we use your information:
We use your personal information to process and deliver orders, contact you about changes in delivery of your purchase, respond to questions or customer support requests and to comply with legal and tax obligations. All info apart from your email is deleted within 5 working days.
Legal bases for processing
We process your information under the following lawful bases as required by the UK GDPR.
Storing & protecting data
Your personal data is secured on a 2-factor authentication password system where only the 2 founders of the group have access to, as mentioned we only keep personal information for 5 working days apart from emails, as this is how we communicate with supporters and customers. We only share data with trusted third parties in order to fulfil orders, such as with Royal Mail and payment processors such as Paypal, and Wix where this website is hosted for analytics reviews.
Your rights
Under the UK GDPR you have the right to access any personal data we hold about you, request correction or deletion of your data before the 5 working days, object to processing or withdraw consent which means we would not be able to process your order so a refund would be issued within 2 working days. Request a copy of your data we hold in portable format.
Payment Methods
£28.88
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